I literally took a page out of my blogging notebook – a blank one – to log what I learned and observed for this the last week of February.

• It almost seemed like for a while I was replacing CFL bulbs almost monthly, like they just weren’t lasting anywhere as long as they were supposed to. As this was a hypothesis, I decided to record the date on them that I I actually changed them, and this past week the first of them went out. Maybe I need to write install dates on a lot more things I own?
• This past week Jim Lange, known best as the host of The Dating Game, left this mortal coil at the age of 81. Interestingly, most of his peers – game show hosts from the 70’s and 80’s – are still alive and kicking, including Wink Martindale.
• Three words – beer pretzel caramels! This past week my lovely wife and I stopped by The Nosh at Block 37 and she saw someone she knows from our old church who now has her own confections business, selling at such events and online. The only problem with these caramels is they seem to disappear pretty quickly.
• Amtrak announced this past week that it was starting a residency for writers to write aboard train trips. I think this is genius, as I personally have written many of the posts here at The Hot Iron aboard the Hiawatha train between Chicago and Milwaukee, and I once took the Metroliner from Boston to Washington, DC and got a ton of reading and work done. The seats they will be offering probably would have gone otherwise unused, so what is the added cost, compared to the benefit, for having someone aboard ideally plugging the fact they are on an Amtrak train. This would also extend nicely to my friend Arie’s HugTrain as well as what my friend Leyla did when she took the train west for vacation.

• The first ingredient listed for Goldfish crackers is smiles. Can your product make a claim like that?
• I find myself making product buying decisions based on whether they have Box Tops for Education on them or not.
• After several months of driving by it while it was under construction, I was eager to see the inside of The Godfrey Hotel here in Chicago and we visited it last weekend. It is a beautiful space with an amazing indoor/outdoor patio with an amazing skyline view, a great restaurant with cocktails that are made in the kitchen, and after a great meal we asked for a tour of the hotel room and got to see some of the very stylish rooms. I am looking forward to a staycation getaway there some weekend.
• Puffs Plus Lotion facial tissues are just right. Puffs Plus Lotion with the scent of Vicks is way too much.
• Words that came up in conversations pronouncedly this past week include eminence and polymath – something I am hoping to achieve high levels of both.
• Seeing is believing, and I learned that when I saw first-hand the craft of Gentry Design Company which makes handcrafted gemstone jewelry. It is run by a colleague’s wife, and when he told me about it I was like, “ok, she makes jewelry” until I saw some of the pieces she has made and I was extremely impressed Of course what I wrote here doesn’t do the same justice as seeing the photos for yourself on her site.
• GiveForward is a Web service based here in Chicago where you can contribute to the medical expenses of people. It can be compared to a KickStarter or IndieGoGo but for quality of life. I met someone who works there and as I don’t know anyone who has a fundraiser on the site I did a quick search on “liver” and saw many real stories of people’s medical needs. If you are looking to make a donation to truly affect someone’s life, I recommend visiting this site.
• I have been trying to write at least 2 blog posts a week – my “what I learned” posts as this one is plus one other. This past week I did write one on the Web service CentUp which offers a unique revenue model for bloggers, writers and publishers while also helping charities. The only problem was the first draft was dry as a bone, and would not do justice to this amazing Chicago-based start-up. Especially one which would make a great video as they did for their IndieGoGo launch last year. So I will work on the blog post for next week and in the meantime you can watch it embedded below or watch the CentUp video on Vimeo.

---

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

---

Did you enjoy this? Subscribe to The Hot Iron by RSS/XML feed or Read by Email.

  

---

Blogging • Business • Social Media • Thrive • What I Learned • (1) Comments • Permalink

As taken down on a piece of paper from my daughter’s bedazzled notepad...

• Now that the temperatures in Chicago actually reached above the freezing mark for a “significant” period of time (2 days) and some of the snow has melted, I have noticed a by-product of the frigid temperatures – frost heaves. Very few sidewalks have not been affected by it, and there are many uneven paths around the city. This is on top of the potholed-ridden streets. My guess is these sidewalks will either not be properly fixed or will just be ground down to make then somewhat even.
• My friends at the amazing design studio Visible Logic are conducting a Web Design Survey. It is open to anyone, and I am sure they would love to hear from people who are not in the Web design and development business, and that means you! You can take their survey here; it is short, to the point, and if you give them your email they will send you the results of the survey. While you are on their site check out the great work they have done for their clients.
• Your idea, no matter how well thought-out and articulated, always sounds better when it is said by someone more senior than you, and is sold as their idea.
• I heard about something called the 5 Love Languages where ideally each person in a relationship takes the survey and compares what they want and how they say it. It’s free and doesn’t take long to complete.
• The idea of the media “spoiler”, though it is annoying when you hear of something you haven’t watched yet, is an increasing reality that we will have to deal with. Unfortunately I have seen details of the second season of House of Cards on Twitter and results of Olympics competitions on screens in building elevators before they were broadcast in the US. With more and more real-time information abound and distributed media channels, this will only increase, and we will have to come up with ways to manage it.
• This week I had a flashback to the time I designed a QA lab for a company I worked for years ago. It was a very comprehensive lab consisting of computers and operating system versions to cover all of our customers realistic scenarios. I also remembered the pushback I received from some of my colleagues, which was later taken back as the lab helped troubleshoot and prevent many errors. It was only a flashback, and unfortunately not a déjà vu moment.
• It’s been a while since I have been out at a tech networking event, and thanks to the people at Tech in Motion for hosting a great event in Chicago this past week. I met some great people including the entire team behind Dryv.
• I need to get out and see friends more often. By accident this week I found out my friend Elliott Bambrough is not the full-time co-host of the TV show Chicago’s Best on WGN-TV. Elliott is not only extremely talented but a great person as well. You can see him in action in this segment from a recent episode of Chicago’s Best and I have also embedded it below.

---

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

---

Did you enjoy this? Subscribe to The Hot Iron by RSS/XML feed or Read by Email

Announcements • Business • Strategize • Technology • Web Design • What I Learned • (2) Comments • Permalink

You could call the recently-launched Dryv dry cleaning and laundry on-demand pickup and delivery service disruptive to the market. You could call it a game-changer or any analogy to a new business in an established market. For me and my lifestyle, it simply makes sense.

Read on – if you think it’s worth a try, at the end of this post is a discount code for Dryv.

Over New Year’s I heard some chatter on Twitter about Dryv, and I couldn’t wait to try it out. If it was all that it sold itself as, then it would work perfectly for me. What I heard was it is an on-demand service which, when requested through its mobile app, will come and pickup your dry cleaning and when it’s ready, you can request again through the app to have it delivered to you.

Living in downtown Chicago there are many advantages and as well many compromises that I have had to make over the years. Being so close to Millennium and Grant Park is awesome, yet for years we did not have a decent supermarket nearby until Mariano’s opened a couple of years ago. For dry cleaning, or more often simply laundering and pressing of dress shirts for work (something I have never mastered), I have been on a continual quest for a decent dry cleaner close-by. The ones I had gone to were usually in the basement of an office building, with limited hours that I would often miss and as a result have my clean clothes locked away. As my residence building doesn’t have a doorman or common areas, the notion of any other delivery service wouldn’t work for me.

A Service I Don’t Want To Think About

When it comes to dry cleaning or laundry service, I really don’t want to think about it. Since I have lived in Chicago I have had to. Before I moved here and lived in the suburbs of Boston, I had one local dry cleaner, literally at the end of my street. My schedule allowed me to get to them without any problems and their service was good. It was a service I didn’t need to think about. With the minor inconvenience in dry cleaning for me, if I were to go with a replacement, I would want that level of “comfort” of not having to think – or worry – about it.

Before I tried Dryv, I checked out their Web site and contacted them on answers that weren’t there. They promise to come on-demand within an hour of a request for drop-off and pickup. They use commercial dry cleaners who serve hotels and restaurants in Chicago. Their prices are comparable to other dry cleaners I have used. And last but not least, they will take back my unused wire coat hangers – I never use them and have always brought them back with my next order! This gave me the confidence to try them.

Simple User Experience With Mobile Email and Humans

After getting the app installed on my phone, I set-up my profile, home address and credit card for payment, then requested a pickup by creating a new order. The app itself is very simple – you place the order through it, and in combination with text messages your order is confirmed and you are alerted when the Dryver – the person who picks up your order – is on their way. When you meet them, you give them your clothes and any instructions for cleaning. Later when your order is processed you will receive an email confirming the order and the cost. When your clothes are clean and ready to be delivered – promised within 36 hours – you will get another text message. At that point you then go into the app to request a delivery. The app allows you to store multiple addresses, so you could, say, have pickup at your office and delivery to your home.

When your clothes are returned to you, they are in a nice Dryv reusable garment bag as pictured in above in this post, and inside the clothes are covered in traditional plastic bags you would get from any dry cleaner. You can then use the garment bag for future orders to give the clothes to the Dryver, plus hangers if that is your thing.

It really was that simple and easy, and after the first order I have now used them a total of 4 times, which is a volume normal for how often I get cleaning done. My orders are mostly shirts, occasional pants, and nothing too complex.

A Growing Service And A Few Thoughts

My original order number was under 100 and my latest one is in the 300’s so Dryv is definitely growing. Where originally they only offered traditional dry cleaning and wash and press service, they are now offering a laundry service by the pound. They have had a few updates to their app since they have started, plus they have added an FAQ and other details to their Web site. Not bad for a service that has only been around a couple of months.

Though they are still new, I would be remiss if I didn’t share any thoughts and suggestions on the service and their technology. Currently the app is only available for iOS, and adding an Android and Windows Phone option would be beneficial to them. As for the features of the app, it would be great to be able to not only request the pickup but enter into the app what you are dropping off as well as any instructions. I typically put a piece of paper with what I have and how I like my shirts done, but using the app for this would be key. And when my order is ready, if the icon on the app had an “alert number” as a reminder that would also be helpful, as sometimes the text message gets buried by the other text messages and alerts I receive. I would also suggest them to expand more into the South Loop neighborhood of Chicago.

Try Dryv For Yourself Chicago And Save $20

As you can guess, I recommend Dryv, especially as they have been picking up and delivering with no problems in the horrible weather we have had in Chicago the past few months. As I am customer, they offer a unique referral program, where if you use the code 6H1A you can get $20 off your initial order. Note I would also get a similar savings if you use that code, just so that I am being completely transparent. I don’t have any other tie to Dryv, I am only a happy customer.

I welcome your thoughts in the comments of this post on Dryv and if you have used it or are not sure if you would use it.

---

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

---

Did you enjoy this? Subscribe to The Hot Iron by RSS/XML feed or Read by Email.

  

---

Business • Mobile Technology • Strategize • Technology • (0) Comments • Permalink

Last week was an off week for me, with this cough getting the best of me. It is getting better, but my mind was not always aware of things, so my list is not as extensive as last week, but ever unique. I used the back of an envelope for a bill I always pay online to capture my learnings.

• After almost a year of carrying it, someone finally recognized the design on my Discover card is a cassette tape. The guy was my age, and the guy with him had no idea what we were talking about.
• Not everyone knows that a general term for Safari, Firefox or Chrome is “browser” - seriously.
• I learned about trisodium phosphate as an effective cleaner for painted walls. I also learned it is an approved food attitive in the EU.
• Taxi-hailing app Hailo is beta testing a “black car” option for hailing a sedan instead of a standard taxi in its app. I learned this first hand as I was presented with the option last week when hailing a taxi with the app. In the beta period the sedan fare is the same or similar as a taxi. Though it was a short ride, it was a very quiet, comfortable ride, and I am looking forward to this feature going full-out live.
• This study on mobile platforms in South Africa by Deloitte Digital shows the Symbian OS in second place with 26% of the installed base. Not bad for a “burning platform!” Check out the study and see the other numbers which overall are much different than in the US.
• My 2-year old thought February 14 was Halloween, which clearly means she got way too much candy with her Valentine cards.
• When I was living in the Boston area barely a year would go by when I would miss the Hometown Throwdown, a concert series around the holidays by The Mighty Mighty Bosstones. They considered it a gift to their fans and hometown, and it was always an awesome show. Now that I am a thousand-plus miles away, I haven’t caught a Throwdown in years, but I did catch this video from this year’s show at the House of Blues in Boston (which wasn’t even there when I last lived there) and some scenes from an event they held at this little old ball field across the street. Check out the video embedded below or view it on YouTube. It made me laugh, it made me dance, and it made me cry a little.

---

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

---

Did you enjoy this? Subscribe to The Hot Iron by RSS/XML feed or Read by Email

Blogging • Diversions • Technology • Thrive • What I Learned • (0) Comments • Permalink

Now 2 days late, but hopefully still of some value to some of you, as most were to me. These were scrawled on the back of an envelope for a credit card offer, adding some real value to this junk mail.

• Boundaries are not always bad, and when people tend to be pushing them, sometimes they are simply asking for them to be defined to them.
• Halls cough drops have little motivational phrases on the wrappers. Not a bad idea for if you are buying cough drops, you are probably not at the peak place in your life.
• There is a distinct difference between MOO MiniCards and Mini Moo’s.
• Perform a Web search on any word or phrase, followed by the word “coloring” and you can find a plethora of coloring sheets for kids to color on.
• There was little coverage outside of the tech world on the theft and compromise of the Twitter account @N by a social hacker. If you are not familiar with the term social hacker, look up anything on Kevin Mitnick. This article on The Verge about the @N theft and how the owner’s GoDaddy and PayPal accounts were compromised also includes a link to the Twitter account’s owner’s own story.
• Where that famous groundhog in Pennsylvania saw its shadow and predicted a longer winter, my forecast has always been with Dunkirk Dave who hails from the same Western New York State city that I was born in. And it has nothing to do with him not seeing his shadow, and thus predicting an early spring.
• I began taking an online course on “unprocrastination” and one of its tasks is to create a habit and commit to it. So I decided to come up with a new blog topic every day (not write it, just the topic) and I am also sharing it with the world. Look on Twitter for the hashtag #28d28bt for my topics. More on the course itself as I get into it.
• A documentary on learning how to be a pit trader in the famous Chicago markets was just released this week, though it was filmed in 1996. Pit Trading 101 was released only online, and for US$2.99 you can see a training course on how those people who are yelling, screaming and flailing their arms are actually conducting business. It was released by Chicagoan and former trader Jonathan Hoenig who is also in the documentary. I haven’t watched it yet but want to, not only to understand how the heck that process works but also to seeing a piece of this city’s history. Below is an embed of the movie’s trailer or you can watch it on the documentary’s Web site.

---

This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

---

Did you enjoy this? Subscribe to The Hot Iron by RSS/XML feed or Read by Email

Blogging • Business • Strategize • Technology • What I Learned • (0) Comments • Permalink