As I am writing this post, my printer is hard at work cranking out nametags for the Breakfast Network Club. The BNC is a networking organization in Chicago that has morphed from meetings in the morning (thus the name) to holding specialized meetings by industry and discipline. I have been involved with the group for about a year and through it have made many networking connections.

I saw an opportunity to help with providing nametags as the group, like many of the entrepreneurs who attend the meetings, runs a tight ship. Each nametag features the BNC logo at the top and "nametag powered by Dunkirk Systems @ dunkirk.biz" at the bottom, with my logo in the place of my company name. The cost of the nametags is minimal – a box of mailing labels and the ink to print on them.

Is my phone ringing off the hook as a result? No. But that is not why I am doing it. My goal for sponsoring the nametags is name recognition in the Chicago market and goodwill from giving a little bit back to a worthy group. The president of the BNC, David Carman, also makes a point to introduce me when I am at a meeting and thanks me for making the nametags. But if the phone does ring from someone who saw my name on the nametag they wore back to the office after a meeting, all the better.

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Have you ever wanted to talk to fellow bloggers in person, without using their comments box? On the weekend of May 11-12 in Chicago, you can have that opportunity.

SOBCon07 is a conference that was born from – you guessed it – blog comments. When I heard about this over the weekend, I realized that I was a small part of those comments. It is being presented by Phil Gerbyshak and Liz Strauss, the latter I have not only communicated with through comments, but using that other device on my desk called a telephone. The agenda includes speakers, presentations and plenty of networking opportunities.

What does SOBcon stand for? SOB, despite what you may think, stands for Successful and Outstanding Bloggers. The name got my attention too!

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This year I have a goal to read one book a month. Where for some this may not seem like much, it is a big deal for me. I have not been much of a reader in the past, with the exception of trade magazines and technical manuals. As I finish each book, I will write not a review but my "take-away" or the things that made me go “hmmm” after I put the book down for a final time.

My book for January was Small Giants by Bo Burlingham, editor-at-large at Inc. magazine. It highlights several companies that are "giants" in their respective industries, but chose to remain at a certain, smaller size, and details their path to this decision. Some of the companies featured include Anchor Brewing, CLIF Bar and Chicago's Artists' Frame Service.

When people talk about growing their business, the discussion starts at getting larger, but it does not tend to stop anyplace. The companies in this book made a decision to get to a certain size – by the number of staff or services they offer – and are content there. They do not see themselves being limited by this, and the contrary they feel much better about their businesses and its vitality, and in turn themselves. As I plan to grow my own business, this book has given me a different perspective on what growth is, and insight into some choices I may have to make in the future. I recommend fellow small business folks to give this book a few hours to read.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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Book Take-Aways • Business • Diversions • (3) Comments • Permalink

I find the office supply wars in Chicagoland mildly amusing. It may be the same in other areas – you tell me – but this is the first time I have been exposed to it.

Hailing from Massachusetts, I have shopped at Staples, which was founded in the Bay State, since they opened in the 80’s. Staples has dominated the northeast, even with the few OfficeMax stores that come into the area.

When I moved to the Windy City a couple of years ago, there were no Staples stores. Then they arrived, or should I say invaded. As I had a Staples Rewards card (their frequent shopping program) I was invited to their launch party, featuring a performance by Chicago’s own Mavis Staples. And for what seemed to be almost half a year, I was bombarded with general discount coupons (e.g. $5 off a $5 purchase) by guerilla marketers in the streets and by mail.

Prior to their arrival, I shopped at OfficeMax and Office Depot and I still have their respective frequent shopper cards. Therefore I am in their "systems" and they should have noticed that my purchases dropped and pretty much ceased. If so, you could have fooled me. I have yet to hear or receive anything from them to indicate this. How about a "we miss you" mailing with a general discount coupon or other incentives to bring me back? That would be my thinking, but not theirs. I get specific, low-discount coupons for items I am obviously not buying. Not to mention their lack of response to the general discount coupons I continue to get from Staples.

Or maybe OfficeMax and Office Depot do not have that kind of information on me, or they do but don’t know what to do with it?

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It was not until 11:30 pm Central time yesterday, January 30, 2007, that I realized Windows Vista was officially launched. I only heard about it because Craig Ferguson, the host of The Late Late Show on CBS, mentioned it in his monologue. Maybe I saw headlines earlier, but note I have been hearing about this product going on eight years, back when it was code-named Longhorn.

As Craig continued to his punch line on Vista, and I paraphrase, he noted people will use it because they have to. Where the studio audience was laughing, I was not. It is an inevitable truth that at some point, I will be running Vista. For the Internet design and development I do at Dunkirk Systems, I will need to test Web sites and applications on Vista. Eventually all new PCs will be shipped with it as the only choice, with Windows XP going away.

As a result, Microsoft Corporation never does sell me, Mike Maddaloni, on their newest operating system. If I don't want to run Vista, I need a separate license for an older Windows version, or go down the Linux path. Yet Microsoft spends millions on marketing and selling Vista. Where it's easy to attack the giants, there are other products we buy where we really don't choose.

The first example of a lack of choice coming to mind is with the airlines, and maybe it's because I am planning a trip. This choice is different, as the entire industry is at a point where there is little differentiation between brands. The only news you hear about brand differences is when they cut snacks and olives in drinks and the like. If you are going to fly, you are more concerned with the price and maybe the number of stops, and only if all flights are the same price may you choose one airline because you have more miles with them.

Maybe it's a nice situation to be in, but I'd rather not be there. When something better, or different, comes along, as your customers have no loyalty to you, they will leave, with the speed depending on the level of difficulty in doing so.

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