A recent chance visit to a retail store became the catalyst of a serendipitous journey on how I do research into my job and seek information in general.

After dropping off my mobile device to get a new battery installed, I was told it would be ready in an hour. As I don’t wear a watch and my phone is how I know what time it is, I decided to peruse some of the stores along the strip mall, inside at least one I hoped would have a clock to let me know when I could return to the repair shop. At this later hour on a Saturday the only other store open was Hobby Lobby.

I had never been in a Hobby Lobby store before, but I know people who have. Before walking in I assumed it had – wait for it – hobby supplies, but more for crafting. To my surprise I found you could do everything from plan a wedding to decorate for Christmas (ugh, in August) to design clothes to make pinewood derby care like I did in Cub Scouts so long ago. There was a lot more, including the leather craft kits I had as a kid, but I’ll spare you the reader of details of the plethora of supplies available there.

But these were not just supplies. Rather I saw them as ideas – dare I say catalysts – for creating almost anything. Where it was awe inspiring, another way to look at it was overwhelming. As my head was filling with ways to spend lots of money, it was also filling with thoughts of how I work and do research on technology.

Search and Hopefully Seek

Today we don’t browse anymore, instead we search and specifically I am referring to finding information online. We enter in a search phrase or query and hope what is on the resulting page is exactly what we are looking for. In some cases it is, or perhaps are we simply settling for what the search engine returned to us as the best option? Search engine optimization, or SEO, may have been done on some information you are looking for but not all, impacting what is presented to you. Other information that may be a better solution for you may have been relegated to page 6 of the results. Factor in algorithms and paid search engine marketing, or SEM, and search results could be way off from what you seek.

Going into the store was different than had I gone to their Web site. With the former I had plenty of time, was meandering the aisles of the store and making mental notes of what was available. Had I gone to their Web site, which I never had before or since, I likely would have been looking for something specific and certainly would not have seen the wedding accessories and supplies, for example. Not that I am looking to get married again (once was all I needed!), though the awareness of what is available and possible would not be complete for me. But I digress.

Is Too Much a Good Thing?

I didn’t feel blown away after I left the Hobby Lobby store, namely as my recollection of what was there was fairly general. I of course recall some specifics as I mentioned above and others I will again spare you of (did I mention they have model trains too?). As I had time to kill I casually took it all in, for turning down each aisle was literally a new adventure.

However what if it was not so casual, and I was looking for something specific in the store and didn’t have all the time in the world? Upon entering and seeing the wide variety that was mere feet beyond the door, I would have been driven to the customer service desk for the shortest path to what I needed. Even if my request was general (sorry, can’t think of a good crafting idea here) I would have wanted directions to the area or areas of the store with surgical precision.

We do this today and I will admit to it. We are often too focused on what we are looking for and want the best answer in haste. I take shortcuts too – I typically use Presearch as my primary search, but if I am in a hurry and want the “best” option I will often go right to Google, enhanced tracking of me be damned as well as the spoils to those who invest in SEO and SEM.

Another area we encounter this is with software features – you have heard of the 80/20 rule, right? This is where 80% of the people will use 20% of the features. At this point we don’t even know every feature of, say, Microsoft Word. I know in writing this post I am maybe using a handful of “features” such as spellcheck and headings, and I wouldn’t even know where to find a comprehensive list or what is new in the next version of Word I keep getting prompted to install. On a larger scale I encounter this at work where when we upgrade to a new version of the software for the program I lead we need to scour very technical documentation for the nuggets of information we need to translate to our very non-technical users.

Deconstructing the need to explore

Back at Hobby Lobby, among the myriad of products I discovered one item that was not readily available was a working, accurate wall clock. When I got through the checkout with the few things I had – I resisted the urge to buy the whole store and only selected a few greeting cards – my receipt showed I was there well over an hour, and cutting it close to pick-up my phone before the repair shop closed. After securing my device, I pondered my last hour so on the ride home. I believe things happen for a reason, and I include this experience as well. In this case the reason was that I needed this timeout to explore something new, to remind me to get back to tapping into my curiosity to truly seek what’s out there to come up with what’s truly possible.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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Labor Day in the US is considered by most people to be the last day of Summer. Granted planetarily it’s not for a few weeks more that Summer becomes Fall. At least here in the States the start of school – primary, secondary and even college – marks the end of when people or families will take summer vacation, though as I have talked about earlier there’s plenty of opportunity to get away thru the Fall.

That last statement is my opinion, and many people I know don’t share it. Back to school is pretty much the end of Summer in many minds. And if three months of summer was not enough, more and more Sum-sum-summertime is shrinking: many schools are starting classes as early as mid-August and some that do start after Labor Day are starting extracurriculars and athletics in the eighth month. This happened with my clan, as high school and club sports started the first full week of August. Fortunately we were able to squeeze a week away just prior to the restart of kids activities, and as you can see in the photo accompanying this post it was a great week at that.

With the start of school comes the start (or rather restart) of structure. Predictable schedules return with the kids return to classes. I am coming at this from a point-of-view of a household where both parents work remotely, and many reading this may homeschool or have other scenarios. Last-minute playdates and picking up of random summer job shifts and the logistics that accompany them slow to a manageable crawl around the weekends. That structure doesn’t make things less hectic, just more predictable. For as much as employers want to offer a work-life balance, stuff happens. Only having to work to one calendar for a majority of the day is a joy.

With summer in the rear-view mirror, the view is also blended with regret. Why didn’t we do this? Why didn’t we do that? If we only had more time! Where I don’t have as much of this as do others, I of course have some regrets. I try to focus on what we DID do, and in this day and age we also have about a million photos on our mobile devices to remind ourselves about it.

As I eluded to earlier and want to state overtly so it is not missed – I love Fall. September until the first snow fall is a great time, and read my post about top 10 reasons why that I wrote almost a decade ago that I still hold true.

Deconstructing the Change of Seasons

We can’t go back, but we can appreciative what we have. And yes, we can plan better for the future to mitigate any regret next Summer. I’ll also leave you with this – Summer by Buffalo Tom, somewhat of a sad song but one I listen to a lot this time of the year and the inspiration for the title of this post. Click on the link in the title or watch it embedded below.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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As I write this post, it is almost 2 weeks after the 2022 US midterm elections. There are still races that have not been certified, ballot recounts in process and along with them a multitude of news headlines and speculation as to why all of this is happening. Outside of the news outlets and municipal halls, rumors and doubts circulate. Of course there are more races that have been tabulated and certified with candidates declaring victory and their opponents conceding, yet those contests are not the “breaking news” as those still outstanding.

But does that have to be the case? Can ballots be counted and confirmed with confidence and within a reasonable amount of time to not cast a shadow on the overall process? The answer is yes, as this is already being done and has been done for years thanks to a sophisticated technology solution that isn’t getting headlines like it should.

Making Voter Intent Clear

Several years ago I had the good fortune of working with Larry Moore at a firm he was leading. At that point he was already a tech pioneer and visionary. His door was always open when I had a question or challenge and he was able to help me see things from aspects I hadn’t even considered. Later we later reconnected and I learned about technology he envisioned and with a great team brought to life to help solve the issue of voter intent and integrity. The company he founded was Clear Ballot and the technology involves scanning paper ballots and using advanced software to count both votes and voter intent. Think of how a ballot looks and if someone didn’t fill in an oval correctly or maybe circled the name instead of filling in the pesky oval, and this is what the software helps determine, with human reviewers, to properly audit an election.

Even as I re-read what I just wrote I know I am not giving this proper justice. Fortunately Larry recently produced a video where he describes the problem most are aware of and the solution most are not. The video “See the Vote - Fight Disinformation” is embedded below or click here to watch the video on this voting technology.

Deconstructing Defending Elections

It is beyond cliché to say how technology has positively impacted out lives. However as a result of issues with voting and certifying elections over the years, the prevailing thought of paper ballots and hand-counting, with all of their own challenges, has been the direction to insure elections are fair and accurate. I hope this video shed light on how technology has, can and will be a positive force in election integrity.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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If you peruse the pages of this humble blog you will find many posts where I share things I do to keep productive. A couple that come to mind are 30h30d and using Kanban boards. Where some of these approaches have come and gone, some have remained, along with my on-going interest in discovering others.

My latest “hack” if you will has been one I have been using for a few months now and with some success. Unlike others, this one is three-dimensional and requires batteries. It’s a timer cube, as pictured above.

Simplicity In Its Solution

The cube is a straightforward device – turn it on and flip the cube until a desired time is facing up. A red light will start flashing indicating the clock is running. When the selected time is up the cube starts beeping and can be stopped by turning it off. It’s that simple.

So why would I want this? When I first learned of it, I saw one benefit right away in helping me focus for a fixed period. A “trait” of mine I am not totally fond of is that I can start in on a task and be heads-down on it, not realizing hours have passed by. Where it is good that I can concentrate on something, I can end up doing so for too long and thus not managing my time wisely. The cube has been helpful in this regard. For example, if I am not sure of how to solve something I will set the cube to 30 minutes and dive in. When the alarm goes off, I can decide to stop where I am, continue or move on to something else.

An added benefit I quickly discovered is it also reminds me to not sit on my butt all day and move around! I typically set it at 30 minutes, then when the alarm goes off, I will save where I am and take a short walk around the block. As a result my joints don’t completely seize up from prolonged inactivity, plus I have the walk to help clear my head. During these walks I have often come up with ideas I didn’t think of when I was staring at the screen or other inspirations. This 5-10 minute break literally gets the blood pumping, especially to my brain, and I am then ready to take on my next 30-minute sprint.

With one device about 2 inches square, I have helped myself keep focused with a little exercise to boot.

But Don’t You Have a Timer on Your Phone?

Upon being questioned by someone who observed the cube on my desk and asking why I bought this little plastic cube when I have a timer on my phone, my answer was simple, “exactly!” My mobile device has had its own positive impact on my productivity (namely with apps that let me use it as a second computer) but it also can be a distraction. From texts from friends and family to email alerts to the latest transactions from the New England Patriots apps and so on and so on, using the phone’s clock app can be counterproductive to my efforts at increased productivity. I will often turn off the ringer and put the phone out of the way so I don’t sense its vibrate mode allowing me to better focus.

The Sources of It All

When I have told colleagues about the timer cube, many mentioned the Pomodoro Technique, something I was unfamiliar with. This technique was developed by Francesco Cirillo where he set a tomato timer (a timer that literally looks like a tomato) to 25 minutes, then taking a 5-minute break and repeating. Perhaps the concept of the cube was inspired by this – I don’t know, but setting the cube to 30 minutes is close enough for me.

Buying the cube was inspired by a video brand marketing guru Mike Gastin posted on his newsletter where he professes his own success with the cube. Check it out and in return for his recommendation I share his Amazon affiliate link for you to get your own timer cube. I also recommend subscribing to Mike’s newsletter for it goes above and beyond marketing, as you can see here.

Have I inspired you to try a timer cube? Or have you been a user of one or something similar already? I welcome your thoughts in the comments to this post.

Deconstructing Productivity and Awareness

Often the focus in work and life is on doing and being productive and not on taking mental or physical breaks, as these are seen as non-productive. But does sitting in one place and going from meeting to meeting to meeting mean you are productive, or simply busy? Taking time to regroup, reflect and move on is important. So is regular physical activity. Where this timer cube has not transformed my life completely, it has been a welcome addition and aid in it. Time will tell if it does change me.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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On a family road trip to Yellowstone National Park and Mount Rushmore a few years ago we included a stop in Sioux Falls, South Dakota. The decision to make a layover there was due to several factors including its position along our journey, interest to see the eponymous falls of the city, as well as the fact that we once considered moving there.

The following is a tale of potential opportunity, deception and emotions as part of a career change. Names have been suppressed to protect the offenders.

When I was at a crossroads over the direction of my career among the channels I was exploring was postings on LinkedIn. One day such a listing caught my attention – a Director of Technology for an organization in the Greater Minneapolis / St. Paul, Minnesota area. Leading tech in an org in an area where individually both my wife and I had once considered living, plus an area where we had friends and not too far from our then home in Chicago, it seemed logical to consider. Before even checking with my wife, I applied. Granted I told her later that day and she was encouraging of my choice.

Within a few days I heard from the human resources / recruiter, and their message started as typical about receiving my application and interest. It then pivoted in a way I was not expecting. The recruiter said the position was actually in Sioux Falls, South Dakota. They continued that they had problems finding candidates for positions in the past, and thus had advertised it as being in the Twin Cities. Their message concluded by asking if I was still interested.

To put this revelation in context, it is approximately 237 miles from Minneapolis to Sioux Falls, with a driving distance of close to 4 hours. To say that Sioux Falls is in “greater” Minneapolis/St. Paul is like saying New York City is in “greater” Boston! Look on a map if you don’t believe me, but certainly nobody would ever say there’s such a tie between the Big Apple and the Hub.

This was the first deception, and though I say that today I didn’t necessarily say that then. Looking at the description of the role, and with a few other questions answered and in consultation on the home front, I decided to move forward with my candidacy.

This forward motion included further discovery about Sioux Falls and took a two-prong approach – by reaching out to the local chamber of commerce as well as our dentist who was from that area and still had strong ties with it. Again this is discovery – could we consider relocating there, and what were factors to consider. After reviewing materials received and a few conversations, we decided I should continue the interview process. To be honest my wife and I moved to Chicago with less research on the city than we did on Sioux Falls, but that being said Chicago is a much, much different city.

That next step was an interview with the hiring manager, who was the Director of Marketing and whom this role, the Director of Technology, would report to. The Marketing director was part of the parent organization of this new one, and was to move over into this org. Where some may have thought this in itself as a red flag, I didn’t. Over the years I have seen various configurations of organizational structure and have had clients who were in similar roles and I worked well with them. So in a smaller org, I did not see this, in itself, as a concern.

Then came the interview, which would be done over the phone – remember this was over a decade ago, and video interviews weren’t as common as today. I prepared as best as I could for an interview with a Marketing director, including questions that would determine to me their knowledge of technology as well as other factors such as goals, budget, staffing, etc. I also anticipated questions that may be posed to me and appropriate answers for the level of Technology director.

When the phone rang, I popped into an empty office in my co-working space and took it standing, wearing a headset and holding notes in one hand and using the other for note-taking and being expressive! The Marketing director seemed a little hurried in their banter at the beginning of the call, and then asked me to tell me about myself. As I talked about the breadth of my experience, they cut me off at one point and asked me about something I just mentioned, specifically about email marketing. I proceeded to describe how not only have I setup email campaign platforms for clients but also had developed a product offering around email marketing. Again I was interrupted and asked about details of what I did for clients, and talked about developing goals to tactical email templates as well as managing their email lists. Again, I was stopped midstream and they asked for more specifics about how I setup the lists, to which I talked about working with the customers as to whom opted-in to receive email, and once again I was stopped. They then asked if I could populate an email program with email addresses, to which I replied yes, but it seemed the word took a while to come out of my mouth as I started thinking hard about where the line of questioning was going. They then asked if I was able to take email addresses from different kinds of files and put into one database. At this point I was confused and asked why they were asking questions about this level of work for a position that had Director in its title.

The reply was not what I was expected, where the interviewer asked, “I need to know how low can you go.”

It was that one statement that made the ambiguity I had of the call crystal clear, and exposed the second deception – this role was not at a Director level, rather it was for a marketing or technology analyst at best. There is nothing wrong with those roles, but that’s not what I do or bring to the table, not to mention where I was at in my career. You may as well be asking a brain surgeon to put bandages on skinned knees! I then somewhat tuned out the ramblings of the interviewer and told them I am not the person they are looking for, and thanked them for their time. I was polite on the outside but infuriated on the inside. The HR recruiter had followed-up with me and I chose to take the same high road with them too – I didn’t have to and my inner Italian wanted me to let them have it. But I did not, and don’t look at that decision with any regret.

In the end, what was presented as a job I would have to move several states over for was a job I wouldn’t cross the street for!

Other than my wife I only followed up with our dentist and told him about the debacle to which he was sorry to hear. Where over the years I have had poor to bad experiences with recruiters and HR departments, this was and continues to be the worst of my multi-decade career. And I hope it is never superseded by anyone or anything else.

Deconstructing Deceptive Recruiting Practices

We all face challenges in life and work that sometime seem insurmountable. It is in these times that creative, fresh ideas coupled with openness and honesty are needed to achieve our goals. Using deception and justifying it in the name of the challenge is not only wrong, but can have unknown repercussions on you or your organization. Where I let this one pass me by, someone else could have taken this to social media and caused a problem for the upstart organization. Taking a 360 degree view on their decisions, and considering the candidates for this role, could have avoided all of this.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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