The blue skies and green pastures of Ribbit Mobile are no longer, but if you can’t live without mobile voicemail to text, you can get it from SpinVox through uReach.

(Note the above image of the Ribbit Mobile home page was changed to grayscale by me)

Ribbit Mobile was a service for translating voicemail messages to text and delivering that text message with an audio file of the voicemail message, and those messages would be delivered by email and SMS. For myself, I have used similar services for over 4 years, and having the luxury of reading the text of a voicemail when you don’t have the opportunity to dial in to listen (e.g. when you’re in a meeting), not to mention the ready-access archive of messages, was priceless.

And that was just the case with Ribbit Mobile – they were not charging for “beta” this service for the 2+ years I used it. Near the end of last year I recall getting a survey from them on how much I would be willing to pay for the service. Then in January of this year I got an email saying Ribbit Mobile would be shutting down altogether the end of January, and there was no alternative. Ribbit itself as a company would still be around as they offer other services, like an Android app for voicemail and an add-on to Salesforce.com. The service was still running for a couple of weeks after the announced date, and went down altogether on February 16.

As I said, this was a type of service you could get used to. I also have a similar voicemail to text service through Vonage which I use for my business phone. Prior to Ribbit Mobile I was part of the SpinVox consumer beta program which I talked about previously here at The Hot Iron. Interestingly, around the time SpinVox announced they were dropping their B to C service (they power Vonage’s voicemail to text) Ribbit Mobile came on the scene, and I was able to switch over with very little time without this type of service.

In between SpinVox and Ribbit Mobile I briefly used SpinVox through uReach, a company offering virtual voice, email and office solutions used by many small businesses. When Ribbit Mobile went away, I looked into see if it was still offered, and it took a call to uReach to find the “hidden” URL for the service (they offer it, but it’s not linked from their main Web site), and by visiting ureach.com/spinvox one can sign up for the voicemail to text service for $9.99/month plus usage fees for large volumes of voicemail. The uReach offering is not as robust as Ribbit’s, and for some reason breaks up voicemails when sent by SMS into several messages of 30 second lengths. But you can still get an email with the message text and audio file attached.

Am I the only one who will miss Ribbit Mobile? Am I the only one who uses voicemail to text? Please let me know in this post’s comments, as I know nobody else personally who uses, and loves, this type of service.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.

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Build • Business • Mobile Technology • Technology • (5) Comments • Permalink

Most of my career has been in a consulting role. Whether working as an independent or for a consulting firm, I have had the great fortune to work with a wide variety of clients across many verticals.

But why have I traveled so far along the consultant path? Many people become consultants by choice, where others either back into it or take it as a second option.

For me, it began in high school.

There is a picture of my high school mug here, not because it is in remarkably great shape after all these years, but it shows when I graduated, and that is solely for the context of the type of technology I was working with when I took on my first consulting gig.

As I had been programming in BASIC since junior high (a story in itself for another post) by my senior year in high school I was not only quite good at it, but I was known as one of the few people with proficiency. This led to the assistant superintendent of my school system, whom I knew and his sons were also classmates, asking me to write a program to collect survey responses and generate a report with the results of the survey. Remember, this was the mid-80’s, and this is what you needed to do to get such a task done. And I used a Digital PDP-11 minicomputer to do it.

His request, however, was not a favor, as I would be paid for it. Sweet! So I went right to work, first writing the program to collect the data, which would be entered by another classmate who was also being paid for her time. Once that was done I went to work on the report itself – I had the desired format, then I mocked up the report with fillers, then added the computations from the survey data in the database. Knowing my work wouldn’t be perfect, I did many manual calculations of the data to ensure the report data was accurate. When all was done, the school committee got a 2-page report with the survey results. (I know I kept a copy of the survey, and if I ever find it, I will post a PDF of it.)

Of course there was a change in ownership of the project – what consulting gig is without that? The project started in the fall, but at the end of the year the assistant superintendent was leaving the school system. As the project was to be completed in the spring, he told me the superintendent would be my point of contact, and the one who would pay me. Where I didn’t think much about it, I did when it was time to collect my pay, as the superintendent, in his first year on the job in this school system, was a shrewd cost-cutter. He did things like take over the school buses and managed them himself, and after I graduated he even reduced the size of the nearly floor-to-ceiling windows by 80% to save energy. I was worried I wouldn’t get anything at all, especially as I had absolutely nothing in writing!

Shortly after the survey was delivered I asked to meet with him about payment. The conversation went something like this… keep in mind it’s a few years later:

Superintendent – “So Mike, you were promised to get paid for creating the survey?”

Me – “Yes.”

S – “ Well, how much do you want to be paid for it?”

M – “$250.00”

S – “Why that much?”

M – “Well, um, the girl who did the data entry got paid $50, and I certainly did 5 times as much as work as she did.”

S – “How about $200.00?”

M – “It’s a deal.”

Now there’s some negotiating, and not too bad for a kid who not only hasn’t ever negotiated anything more than staying up late to watch Saturday Night Live, going up against a man with w PhD.

It would me several years before I used my computer skills for profit again, and that was in college and in exchange for pizza (yet another story for another time). From thereon in, and with a college diploma, it was all about contracts, invoices and payment or salary. We all start someplace, and my place was very close to home.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.

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Technology • Web Development • (2) Comments • Permalink

Recently the folks at Dell sought out “trade secrets” from small and medium-sized businesses to ensure on-the-job reliability. This campaign coincided with the launch of their E series for their Latitude line, which the E6320 notebook I received from them is a member of.

Ask anyone and I always have some advice to give, so I shared this, one which always creates a win-win situation when in a busy airport terminal or one without enough power outlets. It was chosen for the new Dell Trade Secrets 2 – Reliability eBook which is available for free on SlideShare.

For those of you with your images turned off or using a screen reader, it reads:

When I fly, I always bring an extension cord with multiple outlets on the end. Most always, if there is an outlet, it is nowhere near where you can find a seat. And when you do find one, it is most always taken. This way, you can politely ask if you can plug in, have them tap off of you, and you still have an outlet or 2 to share with someone else!
Mike Maddaloni | thehotiron.com

Though I may get funny looks at first, people realize I am sincere, especially when I show there are open outlets on the end of the extension cord. Thus I believe the merits of it alone were why it was chosen and put on page 10, and not because I am using their notebook. And from what little bit I have written so far can back that up, but I digress.

The Dell Trade Secrets 2 – Reliability eBook showcases some great advice from some other great business experts, such as Barry Moltz and Carol Roth. Feel free to read the SlideShare presentation on their site or embedded below, and if you have a SlideShare account you can download a copy of this eBook.

Your comments are always welcome, and if you have some great reliability advice feel free to post it in the comments here or on the eBook’s page.

Editor's Note: This post was modified with the new code to present the embedded eBook.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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Announcements • Business • Social Media • Strategize • Technology • (0) Comments • Permalink

Granted, the talk this week has been on the announcements coming from London at Nokia World about new Windows Mobile devices as well as new devices specifically designed towards emerging markets. However, a few months back I had the opportunity to evaluate a Nokia E6,which is still alive and well and selling in the US and other countries.

Thanks to the folks at Nokia Connects (formerly WOMWorld/Nokia) I was able to use this device for a few weeks. But first I had to open the package, and here’s my initial reaction to the E6 – view the embedded video below or watch the Nokia E6 unboxing video on YouTube.

It wasn’t until I watched the video that I realized the heavy comparisons I made between the E6 and the Nokia E72, which is my primary mobile device, or my “workhorse” as I like to call it. This was due to the form factor, which are very similar. Besides that and the quality of the construction, these devices are different. On the hardware front, it has a touchscreen, something I miss from my days as a Palm user. The camera is a mixed blessing – taking 8 megapixel photos but with a full-focus rather than auto-focus camera. With some of the tests I did – mostly of my kids so I won’t post them here – the full focus worked great when they sat still (rarely) and was a disappointment when they were moving or I wanted to get a close-up shot (usually the case).

In my evaluation period I did not completely switch to using it, namely a time issue for me. But I did carry the 2 devices with me at the same time and tried similar tasks and did put my SIM card in it and used it for calls. I was pleased with its usability and liked the Symbian^3 features that I am still getting used to. The main reason I still use the E72 – the physical keyboard – is also a selling point for the E6. Granted I could probably get used to an on-screen keyboard eventually, but for how I use a device, it’s nice to have the physical keys to bang on.

Where the E6 will fit into the mix of Nokia’s devices is unclear, but I guess its price may drop, which will put a touchscreen, full keyboard mobile device in the hands of many people easily, and no need to go thru a Blackberry service as you can directly connect to POP and Exchange mail!

Below is an embedded slideshow of photos I took of both the E6 and E72 – view it there or on Flickr.

The device has long been returned to Nokia Connects, but I welcome your thoughts and questions on it in the comments.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.

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Build • Mobile Technology • Technology • (0) Comments • Permalink

As someone who has used Dell PCs over the years and not too long ago evaluated a Dell Vostro 130 - I was thrilled when Dell, through the Zocalo Group, offered a new Dell notebook as a gift. As with any piece of electronics I receive – as a gift or for evaluation – I make an unboxing video, and you can watch the unboxing of this Dell Latitude E6320 below or on YouTube.

As you can see, I initially was told I was getting a Dell Latitude E5420, and instead it was an E6320 – I still need to pour thru the configuration, but from my initial review of the models on Dell’s Web site they are similar.

Since I made the video, here’s a couple of thoughts and items to note. I found how to turn on backlighting the keyboard, and it is a nice feature, especially when working late at night at home (note that working late at night at home in itself is not a nice feature!). It also does not run hot similar to the Dell Vostro 1410 I am using now, and will be replaced by this Latitude E6320. I have also liked using Windows 7, and it will be a nice transition from Windows XP.

The plan is to now setup the E6320 with all my software, files and any special settings and use it as the primary work PC. I had one setback in doing so from a time perspective when I mistakenly installed the hard drive encryption software and had to reinstall Windows 7 and the drivers. As the DVDs were included, this was not as painful of a process as it could have been, but it took time to do so, and I am just now getting to really using this hardware.

Over time I will share my thoughts on this Dell Latitude E6320, and you can find them here at The Hot Iron as well on Twitter – follow @thehotiron and @dunkirk. Special thanks to the Zocalo Group for offering me this machine. And as generous as they and Dell have been, it will certainly not cloud my judgment of my reviews and thoughts on this PC! As always, I welcome your thoughts and questions on it in the comments of this post.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni, Founder and President of Web consulting firm Dunkirk Systems, LLC.

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Build • Technology • (3) Comments • Permalink