I was fairly successful in disconnecting somewhat from work this past week, allowing me to observe some of the finer points of life in the midst of holiday planning. For example, I realized the New England Patriots are not in the NFL postseason for the first time since I became a father, all while discovering a taste for RumChata Peppermint Bark.

It’s The Non-Thought That Counts – As emails streamed into my personal and work inboxes from vendors over the past weeks with holiday greetings, few really stood out. The ones that did, however, were those I did not get.

Make Computers Great Again – Over time I have posted many links and videos here on The Hot Iron from the Nielsen Norman Group, a global user experience consulting firm. Why I post a lot of them is because I agree so much with what they pontificate –technology in itself is great, but if you can’t use it, what good is it? In a year-end video, their co-founder Jakob Nielsen takes a stand that we should finally focus on UX, and take the time to make it work. I couldn’t agree more!

Not Your Average Legal Transaction – Legal Sea Foods, the iconic and delicious Boston-based seafood restaurant chain is being sold by owner Roger Berkowitz to a larger restaurant group, while retaining the brand for his online business. The reason? Surprise – the pandemic.

Legal is a success story, providing a great and tasty dining experience that doesn’t come cheap, but is well worth it. Berkowitz is also a success story, taking a family business to international fame, with the reputation for being a good and generous person. Years ago when I was president of the Boston Jaycees I wrote him a letter, among others, thanking for support of the Jaycees and Legal sponsoring our awards program. He then wrote back a personal note to me thanking the Jaycees for all we do in the community! I would always remember than when slurping oysters at one of his locations whenever I would get back to Boston. A gift from Legal’s online shop is the perfect gift for your favorite hard-to-shop-for blogger.

Not Your Average Baseball Transaction – In other business news, a trio of local businesspeople have acquired the Wisconsin Timber Rattlers and Fond du Lac Dock Spiders baseball teams, both teams local to me here in northeast Wisconsin. Previously both were owned by a non-profit organization. The reason? Surprise – see the reason for the Legal Sea Foods sale. I see this as a good thing – local people will want to keep the team local and viable, a win for everyone.

What Also Comes With Vaccines – Where the news has been flowing on the newly-released COVID-19 vaccines with sparse mention of the side effects from taking them, there has been little to no coverage of how injuries from this new or any other vaccine are handled. My favorite local radio show, Fresh Take on WHBY, last week covered it, and host Josh Dukelow had an attorney on who argues cases in front of the federal vaccine court. Didn’t know there was such a thing? Or how it works and how the COVID-19 vaccines are handled different from other vaccines? Then give a listen to this informative 17-minute interview and be informed as many are completely unaware of all of this.

Gimme an H for Access – As I perused the Web this week something caught my eye – an hCaptcha prompt on a Web site form. As I have talked about adding Google reCAPTCHA to The Hot Iron before, I’d never seen hCaptcha before. Looking into it, it’s an alternative to the Big Tech giant’s offering, and has an, um, interesting twist on how hCaptcha handles Web Accessibility. Despite this cumbersome method it is a choice nonetheless and one I am looking into more.

Barbie is from Wisconsin –- Who knew? Clearly I didn’t, did you?

Finally Coming Back – Coming to America 2 has been made – finally – and is coming out on Amazon Prime in the spring. Watch the preview and try telling me Eddie Murphy has aged since the first one, because he hasn’t.

A Basic Mobile Layer – Where the Android operating system for mobile phones was developed by Google, many people don’t realize at its base is an open source development project. GrapheneOS is a variant (or fork) of it, which provides a similar user experience with a focus on security and privacy that its commercial kin does not. Installing GrapheneOS on a device isn’t something the average person can do, and though I personally am all-in on iPhones it is something I am looking into due to the inherent nature of most mobile tech to track and sell your information.

Duo Methods to Learn – When searching more on the new voices in the Duolingo language app, I found you can actually take language lessons using a standard Web browser – all along I have only been using its mobile app. One difference is you cannot earn as many points from practicing completed lessons. However the ease of typing on a real keyboard quickly negated that.

Christmas Serendipity – A year ago my family spent the week in Orlando, Florida, and Christmas Eve at Disney Hollywood Studios. Sadly the majority of the holiday festivities there wrapped up days before our arrival, but there were still some decorations out and our kiddos got to see Santa. The picture above is of a wreath hung on an out-of-the-way wall near rest rooms, and I was compelled to capture this consequential decoration.

Rest in power Mike, and I will always remember oysters and beers in Panama City Beach.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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To all reading this who believe in the birth of Jesus Christ or simply acknowledge the national holiday, Merry Christmas! To everyone else, Happy Friday!

My gift to all of you would be a big hug and a drink of an adult beverage of choice. All I would want from anyone is the same, preferably a brown liquid aged in oak barrels in Kentucky or Scotland. However I realize such a gift exchange may be in direct violation of local or national executive orders.

A New Symbol of the Season

One day my oldest kiddo suggested we get a dumpster fire ornament for our Christmas tree. When I searched Amazon I found a plethora of them, in all ways shapes and materials, and I decided on this laser-cut wood design. I only hope in the future the words of Bruce Springsteen in the song Rosalita will apply, “someday we'll look back on this and it will all seem funny.”

I hope you all have the merriest Christmas as you possibly can have!

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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It’s that time of the year... when I wonder why people still stand in line at the post office to ship packages. As I dropped off cards and packages the other day, it was clear so many have not bought a simple, inexpensive postal scale and chosen to generate postage online.

As a service to my loyal readers, allow me to suggest a postal scale like this (yes, it’s an affiliate link) and to create a US Postal Service online account and use their Click-N-Ship service.

With all of this free time on my hands as a result of these tools, one may think I would have gotten this list of what I learned out a few days earlier if not on-time, not to mention writings on other topics. Let’s just move on.

Toasty Hot – I was skeptical when I saw Starbucks Toasted Graham coffee Keurig cups (yes, another affiliate link) on the supermarket shelf the other day, but bought them anyway. For me flavored coffees are usually a disappointment, and are typically artificially flavored to add to my aversion of them. That skepticism evaporated like the steam of a fresh-brewed cup of coffee. This is a delicious product – both the smell and taste were amazing, and the package states it’s flavored with unspecified natural flavors. I’m not sure how long they will be around but I will stock up on my next shopping trip.

Keeping Password Safe and Sane – With the flurry of last-minute online shopping, I almost forget the memory muscle of using my password manager Keeper. I have been using the product daily for over a decade to manage all of the online accounts for home and work. I recommend you try it out, and if you use this referral link we both get something in addition to what you get for the sanity of organized account information accessible online and offline and across all devices and computers.

Unique Encryption – In a conversation about securing purely digital voting machines and the safe transmission of the voting results over the Internet, I learned about Diffie-Hellman encryption which is a process of providing unique encryption keys for each voting machines and their unique communication to a central server. Note this is not anything new, as the method was first published in 1976. Without getting into encryption details and causing some of my reader’s eyes to glaze over, it differs from common encryption – say, a Web site – where there’s a public key that any Web browser uses as compared to unique keys for each machine. Just providing some unique information you likely haven’t read in all that’s being covered about the last US election.

Devolving Opinion – I will join the masses in highlighting the stupidity of Joseph Epstein’s “opinion” on whether Dr. Jill Biden is a real doctor. In saying this note I am not pandering to my audience as many of them have a PhD (yes, it’s a small but mighty readership here at The Hot Iron and I know most of you). I have many friends who use the title Doctor before their name, and knew most while they were studying and writing their dissertations for it, and I have great respect for what they went through. However lost in story this is devolving of what the opinion or editorial “pages” of newspapers have traditionally been. Perhaps it’s because I have recently finished reading Charles Krauthammer’s book on his opinion pieces over the decades of his career. Whatever it is, if there’s questions of what is considered “news” today, adding “opinion” to it in this format doesn’t help for the long-term viability of the mainstream media.

May I Have a Second Opinion? – I reminded myself this week that in software as in medicine, and with the repair of just about anything, it’s important to have a second opinion by an expert. Many times initial triage is done on a situation by someone without a high level of experience, and as a result their recommendation reflects that. Many people offering that triage don’t like to go directly to the person eventually offering the second opinion for many reasons, everything from ego to not realizing they should. So I raise my glass to those offering second opinions, and for reducing my stress a little over the last week.

Chatbots on my Horizon – A couple of weeks ago I participated in a webinar titled The Power of Chatbot offered by Women in Technology Wisconsin. The driver for me was that I really didn’t know much about chatbots. To that end, the webinar opened my eyes to the possibilities of their use and the power and cost-savings they can provide. The recording of The Power of Chatbot webinar is available here. One takeaway I had from this was the human involvement in creating and continually improving the chatbot experience. The value with that is humans are still needed to answer the question once, rather than repeatedly for the multitude of people asking.

Keep Those Ugly Sweaters Clean – My local favorite dry cleaner came out with a good video on keeping your winter clothes clean and fresh. The video is a little long but in the end was worth the time. I also learned from this that the company, which went to a full-delivery model during the pandemic, renamed itself from Donaldson’s Cleaners to Donny On The Spot. The name may take a little getting used to, but their great service is a family tradition.

Robots Speak Italian? – For the last few months I have been trying to learn Italian using the Duolingo app. Where so far so good, but I would likely crash if immersed into a conversation in my ancestral tongue. This week the app introduced 2 new voices, a male and female, to replace the existing ones I have used since I started over the summer. They sound horrible – I can barely understand them, and they are far from fluid and natural like the ones I started with. So far I am plowing through new lessons and hope it learning Italian will continue to be una bellissima esperienza.

Speaking of my heritage, this week I made a batch of pizzelles. They are a traditional Italian cookie made in something similar to a waffle iron. Where there are many variations and flavors, I make them thin and with my Mom’s recipe with anise. Where I would love to ship them to all of my readers, they unfortunately don’t travel well. I have also adapted a grain-free version of the recipe (sorry, Mom) and am going to make them and another batch of the traditional ones leading up to Christmas just as she used to do.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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With the 12 days of Christmas a couple of days away, it’s a good thing it’s been a little warmer out this week as it will be easier for the pear tree to take root in the backyard. Maybe that pondering and ping-ponging at work all week caused me to not observe as much over the last week, but what I did was at least for me interesting.

Not the Same Ol’ Song – As much as I enjoy listening to non-stop Christmas music this time of the year, I am starting to get a little tired of the same songs over and over and over. My friends at Riot Fest (ok, I don’t know them personally, but they do get my musical tastes) have published a Spotify playlist of ska Christmas songs as well as a list of videos of Christmas songs by 70’s musicians. If you don’t know ska, give it a listen. If you don’t know 70’s music, I’m sorry.

Give The Gift of Files – I own a Synology device, which simplified is a home server. The firm held its annual event virtually this year and talked about new features and functionality in the coming year. What I am excited about is the future launch of Synology Photos which is its application suite for managing your photos. Imagine iCloud of Google Photos with complete control over your files, and it’s elegant and secure.

Goodbye Groups – At one point it seemed I was part of at least a dozen Yahoo Groups. This was a free service by the once search engine giant where you could collaborate online, but ended up being more of a mailing list offering. As Yahoo isn’t what it once was, neither is Groups, and after stripping the service of most of its features, they are shutting it down altogether. Social colleague Matt brought this to my attention and wrote about his use of Yahoo Groups over the years.

Ten Years After Berlin – As I was reading a post by another social colleague Craig about a new printer he bought I realized I met him in Berlin a decade ago, thanks to Nokia. We were both there, along with Dennis and Rhiannon, to “cover” the Microsoft TechEd Europe conference, where Nokia had a booth and debuted the E7 mobile device. Little did we know a few months later Nokia would switch to the Windows Mobile platform. Or as many in the tech community call it, the beginning of the end for Nokia’s global dominance in mobile technology. Despite this, we had a great time in the German capital.

Total Taste of the Holidays – Ever since I discovered microbrews in Boston in 1990, Harpoon Winter Warmer has been my holiday beer of choice and what I measure all other seasonal beers by. Memories of drinking it ice cold while outside tailgating for late-season Patriots games are now dancing in my head (sans sugar plums) as I am enjoying one as I writ this. For a while I was able to get Winter Warmer at local stores, but it has been hit or miss. This past weekend I found the very last case at Total Wine a national retail chain with an amazing selection of beer, wine, liquors and cigars I had never heard of before that has a store near Milwaukee. It’s certainly now tasting a lot like Christmas.

Happy Birthday on Saturday, Mr. Chairman.

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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As I struggle with accepting “prepone” as a word to use in my vocabulary, I reflect back on what I realized was new to me throughout the week. Maybe it’s because prepone rhymes with condone, which is another word I never use as it sounds the opposite of what it truly means, but I digress.

The reality of virtual events – As equal to the marketing intellect of John Wall is how he keeps it real. I have had the good fortunate of knowing John way before he become the podcast pioneer he is with Marketing Over Coffee. John recently did an interview on PR Nation where he talked about virtual events – you can fast-forward 4:50 to hear his wisdom on them.

No impact on me whatsoever – This week fast-food giant McDonald’s announced the re-introduction of the McRib sandwich including how to get one for free as well as dropping all-day breakfast. Neither move will get me to go back there, much to my kiddo’s dismay.

Fortunately no impact on me either – Where I am not currently thinking about my resume, I found this service to create a reactive resume. Even with digital profiles and LinkedIn, having a resume is still important to have if you are looking for your next gig on your career journey.

Bigger Tech – This week it was announced Salesforce, the pioneer in cloud-hosted business applications, has bought Slack, a pioneer in online team collaboration for $27 Billion. Where Salesforce has made other acquisitions this is one of their more high-profile ones. Not to mention feeding the fire for those concerned about “Big Tech” in our lives.

Sounds Pretty Good – It’s amazing to hear and see the change in someone when a bad boss is removed from the picture.

Buzzed Out – About the only real, regularly reported in-depth journalism in my local newspaper is a column called The Buzz, which covers local business news. The reporter who has had this beat for decades announced she accepted a package from the publisher and left last week. The decision as to if I will continue my subscription is still up in the air.

From TRaSh to Live – Despite their age and clear replacements over the decades, there’s a lot of activity globally over vintage computers, from the actual old hardware to emulators on modern computers. An example of this I found this week was a TRS-80 Cassette Reader, where you can record a cassette tape to an audio file, then upload to this site and it will give you back the code that was saved to the tape. For some people reading this who may be confused, before the flash drive and before the floppy disk, there was the cassette data drive.

A Reason to be Giddy – One of my colleagues posted on LinkedIn he was an investor in Giddy. So I had to check it out. Not necessarily safe for work, it’s an FDA-approved medical device to help cure ED. Keeping to the safe for work theme I won’t spell out ED, but I am not talking about Executive Directors. Needless to say, I can see why he’s giddy to announce this.

Remembering a Pioneer – Last week Zappos founder Tony Hsieh died in a house fire in Connecticut. Where many people in the tech world have familiarity with him, one person who knew him is Frank Gruber and he wrote this story about Tony with videos on TechCo. I first met Frank back in the TechCocktail days back in Chicago, and this is a nice tribute.

Bring the Militia to your Soccer Game – The New England Revolution of the Major Soccer League announced its Remote Training Team a free program where Revs players provide training videos and tips for youth soccer players. As one of my kiddos is really taking to the world’s game, I will await her seal of approval from my “hometown” team.

Back to the Blocks – As I am typing this up I am sitting in a hotel conference room watching via streaming video my kiddos’ first swim meet since February. The actual pool is about a 5 minute walk from where I am, but parents aren’t allowed to watch in-person. I have mixed feelings on this as there’s great energy by the pool, cheering on our little ones. However this particular pool is the most uncomfortable aquatic facility I have ever been in. But the important thing is the kids getting back into the pool, and that was a success all around.

Off to Bayfield for Bay Blend!

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This is from The Hot Iron, a journal on business and technology by Mike Maddaloni.

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