A petition was recently filed with the Federal Communications (FCC) by Gail Mortenson, a freelance writer who abruptly had her AOL account terminated, and as a result her email address was no longer valid. She has claimed this has been a detriment to her business, a point nobody could argue with. Changing your email address can be a painful process. As it is so easy to give out your email address, you can never know who may try to email you after you have changed your address and no longer have the old address.

The need to change an email address usually comes when you change jobs or change Internet providers. For the former, using a personal email address will eliminate missing personal communications. And with regards to the personal email address, I have written before that you should own your own domain name to ensure you always receive your personal email and not rely to your detriment on the email provider, whether it’s Hotmail, GMail, etc., as you do not have full control over your email address.

Mandating by law Internet and email providers to forward email may be good and straightforward in theory; however it will not work on several fronts. First there is the issue of email traffic and bandwidth, which comes at a cost to the provider and would likely be passed on to customers. Where some could see this as a vital service, I see it more as a value-added optional service, something providers could charge money for – something I am surprised they haven’t been doing all the long, especially with people leaving AOL in droves! I also disagree with the analogy to forwarding physical, US Mail, as I can tell you personally that this does not always work!

The best way to handle this is to register your own domain name and have your email go to an address at the name. A domain name is portable and separate from your Internet provider. You could choose to have an email alias or a mailbox. The flexibility is there for a small amount of cost, much less than what I would assume a provider would charge for email forwarding.

Naturally when I saw this story I checked if the domain name gailmortenson.com was registered. It is and appears to be in the name of an Internet provider in Maryland, near where Ms. Mortenson lives. Maybe she read The Hot Iron previously and decided to make the right move?

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I have about a dozen outstanding invitations for people to join my LinkedIn circle. Each time I invite someone new to join the social networking Web site, I usually get asked what it is and why they should join. Rather than re-forward that information every time, I will present it here. I also welcome your feedback and suggestions for this personal frequently asked questions, or FAQ, for LinkedIn.

What is LinkedIn?

LinkedIn is a Web-based application in the category of a social network. Members can create and maintain a profile as detailed or minimal as they wish, and it can be said the more detailed it is, the more it resembles a resume or CV. You can invite people to be linked into your circle, and as a result you are indirectly linked to people in their circle, similar to the concept of six-degrees of separation (or Kevin Bacon). You can search for these connections and request to contact them, post to and answer questions from the community of members, and write recommendations of members.

What is a social network, and aren’t all networks social?

All networks should be social! Here is a definition of social networking from WikiPedia, and I will leave it to you to read it and make your own conclusion.

How do you use LinkedIn?

I have a rather detailed professional profile on myself, as my LinkedIn profile returns a result high on the list for a search on my name and my business in the search engines. I have reconnected with many people over the years of using it. But primarily I use it to keep people at “arm’s length” to see where they are and what they are doing. When logged in, the home page is a great resource as it shows people in your circle who have changed their profile or added new people to their own circles.

What do you see as the strengths of LinkedIn?

Its strengths are in its home page (as mentioned above), a professional format and layout and the number of people using it.

What do you see as the drawbacks of LinkedIn?

As compared to other social networks, LinkedIn is a little stuffy. Just recently they allowed people to add an 80 pixel square photo of themselves, where photos are the hallmark of all social networks. If you want to connect with someone in someone else’s circle, the request has to be passed along from person-to-person. Why not just let people choose if they want to receive these connections directly, as I myself have always passed along a request. It is also limiting in how you can reference other non-work activities and Web links.

There is a paid version of LinkedIn, do you use it?

No. It only allows you to contact more people, and since I don’t contact many people indirectly it is not worth it to me.

How many people are in your LinkedIn circle?

As of October 23, 2007 I have 236 contacts.

I already belong to enough services and have too many logins, why should I sign up for this?

LinkedIn is currently the primary networking service for business – if you want to network for business, you should create a free account. By doing so you can claim your name, as they allow you to create a custom URL to your profile page, such as my own, http://www.linkedin.com/in/mikemaddaloni. Plus more and more people are joining LinkedIn daily.

Can I join your LinkedIn circle?

Sure, just ask!

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This is another shameless plug for my improv comedy troupe, Blue Shampoo, and our new show - Blue's Anatomy: Critical Conditioner.

Blue's Anatomy: Critical Conditioner is a hilarious romp through the most bizarre hospital on Earth! Blue Shampoo doesn't stop there either! On Halloween night, we have a double-feature that will include an encore performance of our last show, Dial I for Improv. It's time for your annual comedy check-up so be sure to check out Blue's Anatomy: Critical Conditioner! Both shows are completely improvised, taking suggestions from the audience to help create our show.

Our show is the next 2 Wednesdays in October - 24 & 31, at the Gorilla Tango Theater, 1919 N. Milwaukee in Chicago - right off the Western Blue Line stop. Show time is at 9:30 pm and tickets are only $10 - our Halloween double-feature is $15. Gorilla Tango now has their liquor license, so when you come to the show, you'll no longer be laden down with supplies. You can buy tickets online, or call the theatre at 773-598-4549.

I am honored once again to work with such talented actors and actresses in Blue Shampoo - catch the show and see them now before they make the big show!

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